Investigation Training

 The process of internal or workplace investigations has developed considerably in recent years with the advent of computers and the internet. Previously, investigators were required to carry out their investigations in person, sometimes using a recording device known as a secret diary or tape recorder. Nowadays however, investigators are expected to have an in-depth knowledge of computer systems, digital imaging, surveillance photography and other forms of advanced technology.

The basic requirements for internal investigation training are thorough knowledge of the workings of computers, telecommunications systems and surveillance equipment. It is also important to know how to conduct internal investigations using video and/or audio recorders. One of the most important skills expected is the ability to gather documentary evidence. This may involve carrying out a computer search or tapping the phones of individuals. The ability to gather and organize evidence and turn it into useful evidence is a skill that will come in extremely handy in several circumstances.

Specific workplace investigations can be targeted at either employees who have had complaints previously or those who are suspected of wrongdoing. If you have received a complaint in the past, you will be expected to know how to collect and document evidence from witnesses. As part of your investigation training program you will learn the proper ways to respond to a workplace harassment case.

Investigators often work closely with criminal investigators when working on a computer harassment case. In some instances criminal investigators have been referred to as forensic science experts. The job of a forensic investigator is to collect and examine all the relevant physical evidence that will enable a court to reach a conclusion as to whether or not there has been any false evidence presented by the parties involved. If a criminal investigator fails to collect all of the evidence that is required to reach a conclusion the only option left available to the defendants is to go forward with a trial.

Interviewing is a critical component of an investigation. Without interviewing a potential suspect properly an investigator is not able to determine whether or not there is any falsified or fraudulent evidence present. Many times an investigator will interview a person whose demeanor and conduct are consistent with previous cases the investigator has handled. It is also common for an investigator to interview a person who is mentally stressed, angry, anxious or fearful due to the nature of the case. In these circumstances it is not uncommon for an investigator to make decisions based on what they observe rather than based on what the person tells them.

Investigation training programs for investigators should teach students how to: conduct workplace investigations, document findings, interview witnesses, and perform investigative techniques. All investigators should also learn how to prepare and compile witness statements, obtain and compare data, interview and follow up with potential suspects, and gather and maintain data. Some investigators may find it useful to include specific scenarios that may call for interviewing certain individuals or situations. This type of learning program should also teach students how to perform computer forensics on a computer or network that is a potential suspect's "honey pot". Learning objectives for workplace investigations and working with potential suspects should be discussed in depth with an instructor or other individuals who are authorized to give instruction in this particular subject matter.

The proper clothing worn by an investigator while conducting surveillance or interviewing a suspect should include loose-fitting clothing, long pants, dark glasses, safety glasses, and gloves. Depending on the jurisdiction, a criminal investigator may be required to have other protective gear including fireproof clothing. Additionally, investigators are not permitted to use prohibited language or alter the words in a police report or an investigative report in any way. An instructor should discuss with prospective students the appropriate way to conduct surveillance and interview with law enforcement officials.

Investigation training for investigators can often lead to career opportunities with law enforcement agencies and other regulatory agencies that deal with harassment on a regular basis. For example, an agency that deals with harassment may require an investigator to conduct internal investigations. The same could be true for other government agencies and regulatory bodies that deal with harassment. Those with an interest in becoming an investigator might consider all of the options available, from classroom courses to online training, to gain the skills needed to become a successful investigator and to start a career in the field.